Seeing a tree against your home is upsetting. Your first job is to keep people away from the affected area and get help. Do not climb onto the roof, move hanging branches, or attempt to cut the tree yourself.
Put people before property
If someone is injured, trapped, or in immediate danger, call 911 first. Keep family members and pets away from the tree, damaged parts of the house, and any nearby wires. A photograph is not worth approaching an unstable situation.
If the tree involves power lines or damaged electrical equipment, contact the utility and keep clear. Do not assume a wire is harmless because it is not sparking.
Call for emergency tree service
Wood’s offers 24/7 emergency services. Call (770) 861-9265 and explain that a tree is affecting the house. Emergency requests should be made by phone, rather than through text or the website form.
Provide the full address, a callback number, and a brief description of what you can see from a safe location. Mention affected access routes, overhead lines, or other known obstacles. Availability and arrival timing depend on the conditions, location, and current demand.
Document only from a safe location
If you can take photographs without approaching the damaged area, wider views may help explain what happened. Do not move debris to get a better shot. Contact your insurer directly about the information and documentation it needs; coverage and claim requirements depend on the policy and circumstances.
Understand the different work involved
Tree removal and debris handling are separate conversations from repairing a roof or building. Ask which work the tree-service estimate covers and what additional trades may be needed. Do not assume a tree-service visit includes structural assessment or building repairs.
A useful source for homeowners
The International Society of Arboriculture provides guidance on tree risks and storm-related damage, including the importance of professional help for hazardous work.
For help from Wood’s, visit our emergency service page or call directly.